Dispatchers

Dispatchers are automation rules that evaluate orders and take action based on configurable conditions. Use them to route orders, assign tags, trigger syncs, or apply any action automatically.

How Dispatchers Work

1. An order is created or updated
2. Active dispatchers evaluate their conditions against the order
3. If conditions match, the dispatcher’s action is executed
4. The action is logged as an activity on the order

Example Rules

• Orders over $500 → tag as “high-value” and assign to priority queue
• Orders from California → route to West Coast warehouse
• Orders with perishable items → assign to cold chain carrier
• Orders placed after 3 PM → hold for next-day processing