Skip to Content
OrdersEditing

Editing Orders

You can modify order data through the portal, API, or operations.

What Can Be Edited

FieldEditableNotes
StatusYesManual status transitions
TagsYesAdd or remove tags
NotesYesInternal team notes
MetadataYesCustom key-value data
Shipping addressYesUpdate before shipment
Financial statusLimitedControlled by payment webhooks
Line itemsNoManaged by source platform
CustomerNoManaged by source platform

Via the Portal

  1. Navigate to the order detail page
  2. Click the Edit button or click individual editable fields
  3. Make your changes
  4. Click Save

Via the API

Update an order:

PATCH /api/orders/:id Content-Type: application/json { "status": "processing", "tags": ["priority", "express"], "notes": "Customer requested signature on delivery" }

Via Operations

For bulk edits, create an operation:

  1. Go to Operations > New Operation
  2. Select orders using filters
  3. Choose an action (e.g., “Add Tag”, “Update Status”)
  4. Review and execute

See Operations for details.