Editing Orders
You can modify order data through the portal, API, or operations.
What Can Be Edited
| Field | Editable | Notes |
|---|---|---|
| Status | Yes | Manual status transitions |
| Tags | Yes | Add or remove tags |
| Notes | Yes | Internal team notes |
| Metadata | Yes | Custom key-value data |
| Shipping address | Yes | Update before shipment |
| Financial status | Limited | Controlled by payment webhooks |
| Line items | No | Managed by source platform |
| Customer | No | Managed by source platform |
Via the Portal
- Navigate to the order detail page
- Click the Edit button or click individual editable fields
- Make your changes
- Click Save
Via the API
Update an order:
PATCH /api/orders/:id
Content-Type: application/json
{
"status": "processing",
"tags": ["priority", "express"],
"notes": "Customer requested signature on delivery"
}Via Operations
For bulk edits, create an operation:
- Go to Operations > New Operation
- Select orders using filters
- Choose an action (e.g., “Add Tag”, “Update Status”)
- Review and execute
See Operations for details.