Orders
Orders are the core data entity in Orderly. Regardless of where an order originates (Shopify, Amazon, custom API), it’s normalized into a unified order format.
Overview
An order in Orderly contains:
- Customer info — Name, email, phone
- Shipping address — Where to ship
- Line items — Products ordered with SKU, quantity, price
- Financial data — Subtotal, tax, shipping cost, discounts
- Fulfillment status — Current state in the lifecycle
- Source info — Which bridge and external platform it came from
- Tags and metadata — Custom data for routing and filtering